Conduct regular surveys on electricity service quality: Nasrul

State Minister for Power, Energy and Mineral Resources Nasrul Hamid has directed the power distribution companies to conduct surveys on a regular basis to have feedback from consumers about their service quality.

“Power distribution companies should carry out a survey, at least once a year, and they should take steps to improve their service quality based on its findings,” he told top officials while addressing a monthly review meeting virtually on the implementation of Annual Development Plan (ADP).

The virtual meeting was attended by top officials of the Power Division and its subordinate bodies.

The meeting reviewed the progress of 93 projects, including 79 investment schemes, nine technical assistance projects, and five self-financed projects of different organisations.

It was informed at the meeting that the Power Division has been able to achieve 8.26 percent financial progress and 9.48 percent physical progress in implementing different projects as of August 2020-21 (FY).

Nasrul Hamid asked the project directors to be more sincere in implementing their schemes and play a pro-active role in achieving the monthly target of implementation.

Power Secretary Dr Sultan Ahmed, Bangladesh Power Development Board (BPDB) Chairman Belayet Hossain and Bangladesh Rural Electrification Board (BREB) Chairman Major General (retd) Moin Uddin also spoke at the meeting.