Commerce ministry starts refunding money of Qcoom customers on Monday

The Central Digital Commerce Cell (CDCC), a wing of ministry of commerce to monitor the e-commerce sector, will start refunding the money of Qcoom customers stuck at the payment gateway from Monday.

Initially, the money will be officially paid on the day to 20 customers who did not receive the product despite full payment in advance. The other customers of Qcoom would get refunded money later, the ministry sources said.

Commerce Secretary Tapan Kanti Ghosh will be present at the money repayment function scheduled to be held at the ministry’s conference hall.   

Earlier, e-commerce platform Qcoom and their payment gateway Foster Corporation jointly submitted a list of 6,621 transactions at the commerce ministry of their customers to refund Tk 59.05 crore.

Sources said Tk398 crore of Qcoom was stuck at Foster Payment Gateway, of which purchase orders about half of the money has not been delivered to the customers. The commerce ministry asked them to find a way to refund customers if there were no legal complications.